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13.0.1 locks up on install in win10


OS Name Microsoft Windows 10 Home
Version 10.0.14393 Build 14393
Closed Jul 17, 2017 at 1:43 AM by clechasseur
Closing this as we don't really have much info to go on.


clechasseur wrote Oct 13, 2016 at 9:35 PM

Were you using the regular installer? Were you able to work around this somehow? Did you successfully install another version (like 13.0 or 12.0) before that?

616c62657274 wrote Oct 14, 2016 at 9:48 PM

I used installer provided on codeplex.
I did not attempt to work around. there wasn't sufficient information but I didn't check for an install log. The screen went blank, the cursor seemed to hang, and the situation remained until I rebooted.
I have had successful installs with versions prior to 13 without a problem.

Rebooted in safe mode and uninstalled. I'll wait a more stable release until then.

I truly like the functionality it provides for Windows. I wonder why Microsoft doesn't build in the functionality.

I'm sorry this isn't sufficient to troubleshoot with.

clechasseur wrote Oct 14, 2016 at 10:44 PM

Hmm, yes, it's a little light for me to understand what's happening. You could always try again to see if you get a different result - and if it does end up jamming again, you could reinstall a previous version that worked.

I'll keep this open for now, there seems to be many different issues on Windows 10, which is a bit worrisome...

616c62657274 wrote Oct 17, 2016 at 8:15 AM

not a fan of reinstall because the environment is basically win 10 with symantec antivirus.

understood. thank you.